Legal

Terms of Service

Last updated: July 25, 2026

1. Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of the website uprockmarketing.com and the services provided by UpRock Marketing ("UpRock Marketing," "we," "us," or "our"). By accessing our website, submitting an inquiry, or using our services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use our website or services.

2. Our services

UpRock Marketing provides AI-powered marketing automation services to foundation repair and related home-service contractors, including reputation management, lead reactivation, and lead nurturing. Specific deliverables, fees, and terms for paid engagements are set out in a separate written service agreement or order form. Where a service agreement conflicts with these Terms, the service agreement controls.

3. SMS messaging terms and conditions

The following terms apply to all text messages (SMS/MMS) sent by UpRock Marketing. By providing your mobile phone number and opting in, you agree to these messaging terms.

Program description

UpRock Marketing sends text messages to individuals who have provided express written consent. Messages may include appointment reminders and scheduling, follow-ups regarding service inquiries, account and customer-care notifications, and promotional or informational offers related to our services.

Program summary

ItemDetail
Program nameUpRock Marketing Alerts
Message typesCustomer care, appointment reminders, account notifications, marketing
Message frequencyVaries — frequency depends on your interactions with us and the program you opted into
CostMessage and data rates may apply
Opt outReply STOP
HelpReply HELP or email support@uprockmarketing.com
Supported carriersAll major U.S. carriers

Consent and opt-in

We send text messages only to individuals who have provided express written consent to receive them. Consent is obtained through a documented opt-in method such as a web form, written agreement, or verbal request captured in our records.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. You may use our services without agreeing to receive text messages.

Message frequency

Message frequency varies based on your interactions with us and the type of program you opted into.

Message and data rates

Message and data rates may apply. Standard messaging rates from your mobile carrier apply to all messages sent and received. Contact your carrier for details about your plan.

How to opt out

You may cancel at any time by replying STOP to any message you receive from us. After you send STOP, we will send a single confirmation message and you will no longer receive text messages from us. If you would like to rejoin, sign up as you did the first time and we will resume sending messages.

How to get help

Reply HELP to any message for assistance, or email support@uprockmarketing.com. You can also visit uprockmarketing.com.

Carrier liability

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless service provider and is outside of our control.

Privacy

Mobile phone numbers and SMS consent data are never shared, sold, or otherwise disclosed to third parties or affiliates for their own marketing purposes. See our Privacy Policy for full details on how we handle your information.

Eligibility

You must be at least 18 years of age and the account holder or authorized user of the mobile phone number you provide.

4. Client responsibilities

If you engage UpRock Marketing to send communications on your behalf, you are responsible for:

You may not use our services to send unlawful, misleading, harassing, or prohibited content, including content related to categories restricted by carriers.

5. Intellectual property

All content on this website — including text, graphics, logos, and software — is the property of UpRock Marketing or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

6. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific marketing result, lead volume, conversion rate, or revenue outcome. Results referenced on our website are illustrative and not a promise of performance.

7. Limitation of liability

To the maximum extent permitted by law, UpRock Marketing and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or relating to your use of our website or services. Our total aggregate liability for any claim will not exceed the amounts you paid to us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless UpRock Marketing from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of our services, or your failure to obtain proper consent from your contacts.

9. Termination

We may suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these Terms or applicable law. Provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

10. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Delaware, and you consent to the jurisdiction of those courts.

11. Changes to these terms

We may revise these Terms at any time. When we do, we will update the "Last updated" date above. Your continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.

12. Contact us

Questions about these Terms or our messaging program:

UpRock Marketing
Email: support@uprockmarketing.com
Web: uprockmarketing.com